Meet AI from our ServiceNow AI Factory - to handle your IT operations

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 Two ways to step into the future — by industry, or by how you work.

Select By Industry

Explore our industry-specific AI Agents, purpose-built to accelerate innovation in telecom, manufacturing, healthcare, BFSI, and retail. Transform everyday operations through the LMTEQ ServiceNow AI Factory, where each agent learns, adapts, and scales to your business needs.

Select By Solution

Discover ServiceNow AI automation for every solution — from ITSM, ITOM, HRSD, CSM, and SPM to GRC and Security Operations. Each AI Agent from the LMTEQ ServiceNow AI Factory is designed to optimize workflows, enhance productivity, and deliver measurable outcomes across your enterprise.

From Idea to Intelligent Execution – See Our ServiceNow AI Agents Adapt

Every ServiceNow AI Agent from our ServiceNow AI Factory follows a precise and intelligent path — designed, trained, and evolved to think, decide, and act autonomously across enterprise workflows. From blueprint to deployment, this is how your AI Agents turn intent into intelligent execution.

Agentic Workflows

Every AI Agent starts with a ServiceNow Agentic Workflow that defines its purpose — from incident triage to service categorization or compliance monitoring. This ensures each agent is mission-focused and aligned with real business outcomes before it’s deployed to client environments.

The Creation Hub Layer

At the heart of our AI Factory is ServiceNow AI Agent Studio, where our team designs and customizes each AI Agent’s role, behavior, and toolset using natural language interfaces. This is where our agents gain contextual understanding of enterprise processes and decision logic.

The Collaboration Layer

Our ServiceNow AI Agents don’t work in silos. Using ServiceNow AI Agent Orchestrator, we enable teams of AI Agents to coordinate complex workflows — connecting ITSM, HRSD, CSM, and ITOM modules into a unified, intelligent network.

The Governance Layer

The AI Control Tower gives enterprises centralized visibility and control over every AI interaction. Our team configures governance models, performance metrics, and compliance parameters to ensure every AI Agent remains transparent, ethical, and auditable.

The Human Layer

Through AI Experience and Agent Fabric, we are enabling seamless human-AI collaboration. Also, the AI agent roles are set in natural language (vibe coding) so that even business personas can assign the definite roles according to the requirements.

Every industry. Every workflow. One ServiceNow AI Factory

Our ServiceNow AI Factory builds agents with purpose, designed for IT efficiency, employee engagement, customer experience, and operational excellence across industries.

Resolve, Predict, and Automate.

ServiceNow AI agents that accelerate ITSM, optimize ITOM, and predict incidents before they happen — redefining service delivery speed and reliability

Keeping Supply Chains in Motion.

AI agents that deliver real-time visibility, automate shipment workflows, and optimize route planning for faster, smarter logistics.

Smarter Machines, Smoother Operations.

From predictive maintenance to factory-floor analytics, our ServiceNow AI agents keep your production cycle efficient and connected.

Connecting the Future.

ServiceNow AI agents ensure uptime, automate network monitoring, and enhance customer experiences for connected ecosystems.

Trust, Secured by Intelligence.

AI agents for proactive threat detection, incident response, and compliance monitoring — powered by ServiceNow’s secure AI framework.

AI That Cares.

Agents built for compliance, uptime, and care coordination — helping hospitals operate with precision and patient-first intelligence.

Empower Every Employee.

Agents that automate onboarding, HR requests, and workplace services — improving employee satisfaction and operational efficiency.

Customers Served Smarter.

From case triage to virtual support, our AI agents enhance service delivery, resolve issues faster, and personalize every customer journey.

Why Choose LMTEQ for ServiceNow AI Agents

As a trusted ServiceNow Specialist Partner, LMTEQ combines deep platform mastery with Agentic AI innovation — enabling enterprises to move from automation to true autonomy.

Platform Mastery

From ITSM to HRSD, our architects design AI agents that align perfectly with your ServiceNow ecosystem.

AI-Driven Engineering

Each AI agent is designed with adaptive logic, learning from workflows, data, and human intent.

Scalable Framework

LMTEQ’s modular AI framework ensures agents evolve with your enterprise — not apart from it.

Cross-Domain Expertise

Our AI agents understand BFSI, healthcare, manufacturing, telecom, and beyond — tuned for each domain’s DNA.

Proven Results

Reduce turnaround time, elevate CSAT, and achieve measurable savings with our AI-first ServiceNow deployments.

Continuous Co-Innovation

Partner with LMTEQ’s AI Factory Labs — where your enterprise ideas evolve into the next generation of ServiceNow AI agents.

Ready to see how AI Agents can transform your ServiceNow experience?

Deploy ServiceNow AI agents that understand your workflows, adapt to your goals, and deliver measurable outcomes — all powered by ServiceNow.